Frequently Asked Questions
Find answers to the most common questions about our service.
Albani Olive Oil is a premium subscription service offering single-origin Albanian olive oil delivered directly to your door.
Our subscription service is designed to bring premium, single-origin olive oil from Albania directly to your kitchen.
We currently offer flexible tiers to suit your needs: the “Essential Enjoyment” tier provides one 500ml bottle per month, perfect for individuals or as a gift; the “The Enthusiast” tier delivers a distinct 500ml bottle every fortnight (14 days) those who appreciate extra virgin olive oil more than most. Each delivery is meticulously curated, ensuring you receive exceptional quality with a unique story.
Our Extra Virgin Olive Oil comes from a single, dedicated family farm nestled in the sun-drenched region of Lushnjë, Albania.
We believe true quality is found in a singular origin. Unlike many olive oils blended from various sources, our oil is a rare single-origin treasure. It is a direct result of the unique environment of this ancient land—a place of rich, fertile soil and a climate that has nourished olive groves for generations.
We are proud to be the culinary ambassadors of this hidden gem, bringing the undiscovered taste of Albania directly to your kitchen.
Yes, our olive oil is made from organically grown olives, ensuring purity and quality in every drop. We also pursue sustainable farming and business practices and have a strong ethos of improving the world around us as we work.
Yes, absolutely. The notion that EVOO has a low smoke point and is unsuitable for cooking is a widely debunked myth. In fact, due to its high concentration of antioxidants and stable fatty acids, high-quality EVOO is one of the healthiest and most stable fats you can cook with. Our premium cold-extracted olive oil has a high smoke point of up to 425°F (218°C), making it ideal for a wide range of culinary applications, from sautéing and roasting to baking. Its robust flavor will enhance your dishes rather than burn or degrade.
Unfiltered olive oil contains tiny micro-particles of olive fruit pulp that remain suspended in the oil after extraction. This gives the oil a slightly cloudy or opaque appearance and a richer, more robust flavor profile. Leaving the oil unfiltered also helps it retain even higher levels of beneficial compounds like polyphenols and vitamins. While filtered oils are often clearer and have a longer shelf life, many aficionados prefer the more rustic, full-bodied taste of unfiltered oil, which we offer seasonally as part of our commitment to authenticity and quality.
“Cold-extracted” means the olive oil is extracted from the olives using only mechanical processes, without the use of heat or chemicals. By European Union legal definition, all EVOO must be cold-extracted.
This process is critical because it ensures the oil’s natural integrity and preserves its delicate flavor, aroma, and high polyphenol content, which would otherwise be destroyed by high temperatures. Our commitment to this method is a core part of our promise to deliver the purest, most authentic product possible.
Polyphenols are powerful antioxidants that give high-quality EVOO its characteristic peppery finish and are responsible for many of its health benefits, including reducing inflammation and supporting heart health.
Our oil is exceptionally high in these compounds due to our “early harvest” approach. We hand-pick our olives at their optimal ripeness, when their polyphenol concentration is at its peak, and cold-extract the oil within hours of harvest. This meticulous process preserves the maximum amount of these beneficial compounds and is a key factor in our oil’s premium quality.
Yes, flexibility is a cornerstone of our service. While we are still getting our user accounts set up to the standard you would expect, we can do it for you without an issue, just get in touch with us and we will find an arrangement that suits you. This user-friendly feature is designed to put you in control and is a fundamental part of our strategy to ensure long-term customer satisfaction and mutual loyalty.
We pride ourselves on the quality of our product and the reliability of our service. However, if you experience an issue with your order, such as a damaged package or a missing item, please contact our customer support team immediately.
We will work with you to provide a swift and satisfactory resolution. Our goal is to ensure that any potential negative experience is quickly and effectively resolved, turning a momentary problem into an opportunity to build trust and demonstrate our commitment to your satisfaction.
Our subscription service is designed to get you fresh olive oil on a consistent and reliable schedule.
Your initial payment is processed the day you place your order. For ongoing subscriptions, you will be billed monthly, every 28 days after your initial order.
We ship your order in either a monthly or fortnightly cycle, depending on your chosen plan. We aim to dispatch your package within a few days of your initial order, your renewal billing date, or your bi-weekly schedule reset. You will receive a tracking number via email as soon as your package ships, so you can follow its journey to your door.
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Ordering Your Taste of Albania
Our goal is to make it simple for you to bring a piece of Albanian heritage to your table. Here’s how you can begin your journey of discovery with us:
Select the plan that works best for your household, ensuring you always have a taste of Albania on hand.
Explore our Albani Meze collection of artisan accompaniments, from wild garlic salt to savoury jams, to perfectly complement your oil and elevate your culinary experience.
Complete your purchase securely, and get ready for a delivery that brings authenticity and flavor directly to your door.
You will receive your order a couple of days after placing it, and on our agreed schedule from that point onwards.
Be sure to check in for our new Meze offerings from time to time!
Contact Us
Get in touch with our team.
Our Contact Details
- Albani Olive Oil Limited
- +447443272886
- dylan@albani.co.uk